APPOINTMENTS & BOOKINGS

Prices are based per one service for makeup or hair.

If delays from the client not being on time, then additional charges may apply in 15 minute increments of $25.00 per hour.

Bookings are invoiced and to be paid in full 1 week prior to the date of the booking.

For bookings starting before 8am there may be an early morning fee charged of $50.00.

In the unlikely event that the Client is not satisfied with the service performed then the Client must inform the artist booked doing the service, at the time of the booking and allow the artist a chance to rectify the service.

In the event the artist is too ill or tragic circumstances prevent the artist from attending your booking, all efforts will be taken to secure an artist of similar skill & price to complete the booking. If another artist is not available a full refund will be issued.

The travel fee is depending on your location from where the artist is travelling from and where you are located on the day of your event at $1.00 p/km. This may be invoiced separately from your service payment if we can’t provide a cost before the booking date.

Parking will be extra if parking is required to do the booking. For some hotel-based bookings, parking will need to be charged to your hotel room or invoiced after the booking.

You must advise the makeup artist or stylist of possible allergies or skin sensitivities to certain products or their ingredients. No liability is accepted by the artist arising from allergic reactions or personal injury arising from consenting the use of the products offered in my kit. Failure to advise of infections or conditions that could put other clients at risk may result in legal action and or recovery of costs to replace kits items affected.

Service may be refused should you fail to advise of conditions for you or your booking party such as, but not limited to conjunctivitis, flu, the common cold, school sores (scabies), cold sores (herpes simplex virus), head lice, eyelash mites, and skin infections, or any other contagious/infectious conditions. No refunds will be offered in these instances.

DEPOSITS & PAYMENTS

We require a 50% deposit for all bookings, which is invoiced and required at the time of your confirmation, to secure your preferred booking date and time. We do however offer payment options including deposit lay-bys.

Once your booking has been accepted and confirmed by payment of your booking fee, your booking party numbers cannot be decreased. Full payment of your advised booking number must be made, though you are welcome to find a substitution for your booking shortfall.

The final payment will be invoiced and to payments are required up to 1 week (7 days) before the booking.

Deposits are to secure your date. We ask that deposits are made within 48 hours of receipt of the invoice/quotation, in the circumstance that we cannot hold bookings unless this is secured. We will not hold “pencilled-in or email/verbal/text bookings”.

All wedding day deposits, or any booking deposits are non-refundable.

We will not send any artist to you unless your appointment is paid in full prior to your booking date/ time.

CANCELLATIONS & CHANGES, INDEMNITY & LIABILITY

Minimum numbers may apply to some bookings, should your booking be for less, you may be required to pay the minimum booking amount.

Extra makeups and hairstyling can be requested on the day; however, these are subject to time constraints and other bookings and are at the discretion of the artist. These must be paid in full on the day of service, no exceptions.

The artist will do our utmost to ensure you leave when agreed, if you, your wedding party or booking party member, or other provider cause you to run late, your agreed be-ready time may be affected. Your stylist is not liable for this or any fees incurred due to these situations.

Late fees will apply if you or your party arrives later the agreed and are not available to start makeup or hairstyling at our agreed start time. In the instance that you or your party arrive late, makeup application and hairstyling may be incomplete, and your artist may have to leave prior to all services being complete.

Cancellations within 3 months of your date will be refunded less 50% of your total fees.

Cancellations within 30 days of your booking date will not be refunded and 80% of payment is required. In the circumstance that the booking is postponed we are happy to raincheck the date provided it is available by the artist.

Payment of your booking fee means you have understood and accept all listed terms and conditions.

By agreeing to the terms and conditions you indemnify any artist from Pure Makeup Artistry and its selected contracted artists, from and against all actions, demands, claims, suits, damages, liabilities, losses, settlements, judgements, costs and expenses.

The artist reserves the right to cancel your agreement at any time for any reason and retain your payment and all expenses, if it is due to clients’ and/or client representative's behaviour, actions or inactions. This includes the day of your event. Aggressive, abusive, rude, discriminatory and/or obnoxious behaviour will not be tolerated towards Pure Makeup Artistry or subcontractors.

Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, drought, storm or other event beyond the reasonable control of either party